What is a key goal of Quality Management?

A key goal of Quality Management is to ensure efficient work and minimize defects. This focus on quality is essential in project management, as it directly impacts the overall success and satisfaction of stakeholders. Quality Management involves implementing processes and practices that enhance the product or service being delivered, thereby meeting project specifications and requirements.

By concentrating on minimizing defects, project managers can reduce waste, lower costs, and improve the final deliverable's reliability and performance. This proactive approach to quality not only helps in achieving the specific objectives of a project but also contributes to continuous improvement, helping the organization enhance its processes over time.

In this context, the other options do not align with the primary focus of Quality Management. For instance, while maximizing the project budget may be a goal in financial management, it does not pertain to the quality aspect. Similarly, developing the project charter and establishing contractor relationships are important tasks, but they do not specifically address the continuous improvement and defect reduction aspects that are central to Quality Management.